A WordPress maintenance service allows you to outsource the majority of the day-to-day caretaking and problem-solving, saving you time and giving you peace of mind. You should use the time you save for whatever makes you happy.
There are two monthly plans to choose from; select the one that best suits your needs.
- We manage every aspect of your WordPress site for $39/month
- New Website + Manage Everything for $99/month
Features
- Cancel or customize your plan at anytime.
- Troubleshooting & Technical Support
- SSL Installation, Daily Cloud Backup and Weekly WP Updates
- Analytics Integration (Google, Bing, Baidu, Yandex, Pinterest, etc)
- Monthly Site Customizations: (2) 15-minute small tasks per month to change text, graphics, or settings.
- Basic Website Optimization included for free
Although WordPress makes running a website much easier, troubleshooting, bug fixing, and maintenance tasks can still take a significant amount of time. Or they might take too much skill to complete on your own. This is especially true if your eCommerce or small business expands and your website requires more complex functionality.
Pros
- You are working with someone with plenty of experience
- There are only two simple plans to choose from, and you just pay monthly.
- Maintenance plan includes site cleanup if your site does get infected by malware as well as website lockdown.
- Everything everywhere, as much as possible, is white-labeled.
Cons
- There is no money-back guarantee because the service you are paying for involves actual man hours (skilled labor sitting at a keyboard).
- WordPress updates are weekly, not daily.
- Live chat support isn’t available 24/7 and is closed on holidays. All support tickets are usually solved or replied to in under eight hours.
- Some ridiculous support requests are charged as an additional service. For example, if you have a heavily infected website and consistently blow up your website or do other reckless activities.
- No discount available unless you ask customer support.
A website maintenance service will save time by keeping everything updated and stable. If tasks are taking too much of your time, which you would rather spend elsewhere, consider a maintenance plan by Von.
Why do I need a WordPress Maintenance Plan? If you can/will do it yourself, you don’t!
Matt G.
Frequently asked questions
How much does a WordPress maintenance plan cost at Von?
There are two plans, both billed monthly. $39 a month covers managing every part of your existing WordPress site. $99 a month gets you a new website plus the same hands-on management. There's no discount unless you ask customer support, and asking costs nothing. Not sure which fits? Call or text (720) 722-3227.
Can I cancel my WordPress maintenance plan anytime?
Yes. You can cancel or customize your plan at any time. There's no money-back guarantee, though, because what you're paying for is real hours from a skilled person sitting at a keyboard. Once the work is done, it's done. You just don't renew next month.
What happens if my WordPress site gets hacked while I'm on a plan?
We clean it up. The maintenance plan includes malware cleanup and a website lockdown if your site gets infected. The exception is the repeat offender: a heavily infected site that keeps getting blown up through reckless habits may be billed as an additional service. Ordinary bad luck is covered.
How often does Von run WordPress updates?
Weekly. WordPress updates run once a week, not daily. Your plan also includes daily cloud backups and SSL installation, so there's always a recent copy to fall back on. If something breaks between updates, troubleshooting and technical support are part of the plan, so you're not on your own.
How fast does Von answer WordPress support tickets?
Usually in under eight hours. Support tickets are typically solved or replied to within that window. Live chat isn't open 24/7 and closes on holidays. For something that can't wait, call or text (720) 722-3227. A real person answers, not a phone tree.
What small website changes are included each month?
Two 15-minute small tasks per month. Use them to change text, swap graphics, or adjust settings on your site. Bigger projects fall outside the plan, but every quote is free, so ask and you'll get a straight answer on what it takes.
Is there a one-time service to analyze and optimize the performance of a WordPress Website?
You could try the Lighthouse Report Viewer at https://googlechrome.github.io/lighthouse/viewer/ or maybe a GTmetrix report (or different site tester)