You own yourname.com. Now you want you@yourname.com. Good call. It looks professional, it’s yours forever, and it doesn’t change when you switch internet providers.
Here’s every way to do it, which one to pick, and exactly how to set it up. Skip to the part you need.
- Pick your setup
- Forward to an inbox you already use
- Create a mailbox on Von hosting
- Add it to your phone and computer
- Webmail and passwords
- Stop spam
- Make sure your mail gets delivered
- Use iCloud+ with your domain
- Google Workspace or Microsoft 365
- Common problems
Pick your setup
| Option | Cost | Best for |
|---|---|---|
| Forwarding | Free with every Von domain | Getting domain mail in the Gmail or Outlook inbox you already use |
| Von hosting email | Included with hosting, unlimited mailboxes | Small businesses with a website on Von |
| iCloud+ custom domain | Any iCloud+ plan | iPhone and Mac users |
| Google Workspace / Microsoft 365 | Monthly, per person | Teams that live in Google or Microsoft apps |
Not sure? Have a website on Von? Use Von hosting email. Just want it in Gmail? Use forwarding. Either way, you can change your mind later without changing your address.
Forward to an inbox you already use
Forwarding sends anything addressed to you@yourname.com straight to your existing inbox. Every domain from Von includes unlimited forwarders.
- Log in to cPanel and open Forwarders.
- Click Add Forwarder.
- Type the address (like hello) and the inbox it should go to.
- Click Add Forwarder. Send a test email.
Want to reply from your domain in Gmail? In Gmail, go to Settings › Accounts and Import › Send mail as and add your address. Use your mail server, port 465, SSL, and your full email address as the username. You need a mailbox (next section) for the password.
Heads up: Gmail no longer pulls mail in from other accounts over POP. Google retired that in 2026. Forwarding is the way now.
Create a mailbox on Von hosting
Every Von hosting plan includes unlimited email accounts on your domain.
- Log in to cPanel and open Email Accounts.
- Click Create.
- Type the address and use the Generate button for a strong password.
- Set a storage limit so one mailbox can’t fill your whole plan.
- Click Create. Done.
Add it to your phone and computer
In cPanel › Email Accounts, click Connect Devices next to your address. It shows your exact server names and can send setup files for iPhone and Mac. Use IMAP, not POP, so your phone, laptop, and webmail all stay in sync.
| Setting | Value |
|---|---|
| Username | Your full email address |
| Incoming (IMAP) | The server shown in Connect Devices, port 993, SSL |
| Outgoing (SMTP) | The same server, port 465, SSL, authentication on |
- iPhone: Settings › Apps › Mail › Mail Accounts › Add Account › Other.
- Outlook: File › Add Account, then choose IMAP under advanced options.
- Android / Gmail app: Add another account › Other, then choose IMAP.
- On DirectAdmin instead of cPanel? Here’s the DirectAdmin guide.
Webmail and passwords
- Read mail in any browser at yourname.com/webmail. Log in with your full address and password.
- Change a mailbox password in webmail: click your address (top right) › Password & Security.
- Forgot it? Reset it in cPanel › Email Accounts › Manage.
- Your main cPanel password is separate. Change it from your Von account.
Stop spam
Your mail server scores every message for spam. A score of 5 or higher is almost always junk. Two cPanel pages handle it:
- Spam Filters: turn on spam filtering and auto-delete high scores.
- Email Filters: for finer control. A rule we like: Spam Bar contains ++++++ › Discard Message.
- Track Delivery: see every message, its spam score, and whether it was delivered or blocked. Sort by “Spam Score” to spot patterns.
Make sure your mail gets delivered
Gmail, Yahoo, and Outlook reject or junk mail from domains that can’t prove who they are. Three DNS records do the proving:
- SPF lists the servers allowed to send your mail.
- DKIM signs every message so it can’t be faked.
- DMARC tells inboxes what to do with mail that fails the first two.
Open cPanel › Email Deliverability. Green checks? You’re set. Anything else, click Repair or call us. Then check your domain against the blacklists. Never pay anyone for “blacklist removal.”
Use iCloud+ with your domain
Already pay for iCloud storage? iCloud+ includes custom email domains for you and your family.
- On your iPhone: Settings › your name › iCloud › iCloud Mail › Custom Email Domain.
- Add your domain and the addresses you want.
- Apple gives you a few DNS records. If your domain is with Von, send them to us and we’ll add them.
Google Workspace or Microsoft 365
Sign up with Google or Microsoft, and they’ll give you MX and TXT records to add. Send them to us, or add them in your DNS zone.
One catch: MX records decide where all your mail goes. Once they point to Google or Microsoft, mailboxes in cPanel stop receiving. In cPanel › Email Routing, set it to Remote Mail Exchanger so your website’s contact form mail goes there too.
Common problems
I’m not receiving any email. What do I check?
First, make sure your domain’s MX records point to the service you actually use. Then check that the mailbox is not full. If it is set up in cPanel, look at Track Delivery to see whether messages arrived and where they went.
My email lands in people’s spam folders. Why?
Usually SPF, DKIM, or DMARC is missing or wrong. Fix those in cPanel’s Email Deliverability page, then check your domain against the blacklists.
I can receive but can’t send from my phone.
Check the outgoing (SMTP) settings: port 465 with SSL, your full email address as the username, and “authentication required” turned on.
Gmail stopped pulling in my domain email. What happened?
Google retired Gmail’s “Check mail from other accounts” (POP) feature in 2026. Set up a forwarder to your Gmail address instead, and use “Send mail as” to reply from your domain.
Can Von set this up for me?
Yes. Call or text (720) 722-3227 and we will set it up with you, usually in a few minutes.
That’s it. Stuck anywhere? Call or text (720) 722-3227. A real person answers, and we’re happy to set it up with you.
— Von
